Working with Dragon Medical Virtual Assistant

Note: Dragon Medical Virtual Assistant (DMVA) integrations with an electronic health record (EHR) must be enabled by your EHR. For more information, contact your EHR technical support.

Dragon Medical One enables you to perform tasks in your EHR, such as searching the patient’s chart or navigating to different sections, by interacting with the virtual assistant. DMVA's capabilities depend on your EHR version; for more information, see the documentation delivered with your EHR or contact your EHR technical support.

Say the EHR-specific wake word from standby mode or during your dictation to activate DMVA and then say what you want it to perform. For example, hey Epic, search the patient's chart for blood pressure or OK Meditech, show me the patient's age. The ring around the microphone icon indicates that DMVA is activated.

If the virtual assistant needs additional information to process your request, such as medication dosage information, it will ask for it. The icon changes to when DMVA is talking to you (this functionality is called Text-To-Speech).

Note: Make sure to turn up your computer's volume so that you can hear when the virtual assistant is talking to you.

When the action is completed or timed out, Dragon Medical One will return to the mode it was in when you activated the virtual assistant.

Clinical Content Search

If your organization has enabled this feature, you can search the clinical decision support resource UpToDate for information such as medication dosage, drug interactions, clinical calculators or side effect symptoms.

For example, say hey Dragon, search UpToDate for COVID-19 symptoms or OK Dragon, search UpToDate for the BODE Index calculator.

For more information, see the Fact Sheet on Clinical Content Search.

EHR-specific features

The available capabilities depend on your EHR version; for more information, see the documentation delivered with your EHR or contact your EHR technical support.

Cerner

To activate DMVA, say hey Cerner.

Here is a subset of some of the actions that can be performed:

  • Search charts.

  • Retrieve information.

  • Navigate through the EHR.

  • Create reminders.

  • Order medication or lab tests.

Epic

To activate DMVA, say hey Epic or OK Epic.

To display the list of available capabilities, say hey Epic, help me.

Here is a subset of some of the actions that can be performed:

  • Search charts.

  • Retrieve information.

  • Navigate through the EHR.

Meditech

To activate DMVA, say OK Meditech.

Here is a subset of some of the actions that can be performed:

  • Search charts.

  • Retrieve information.

  • Navigate through the EHR.

  • Scroll right or left.